Reviews, messages and promotion

When your business is reported

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  3. Reviews, messages and promotion

What happens when guests report your page, a photo or a review reply.

In the Phuse app

Guests can report anything on Phuse. Reports are weighed: new accounts count for less, customers for more, and competitors not at all. When enough come in, the item is hidden from everyone else until a moderator looks.

You seeWhat it means
Under reviewIt was reported and is hidden from everyone else until Phuse has looked at it.
Left out of searchYour page and sales still work, but it's out of search and the feeds while Phuse looks.
HiddenA moderator hid it. Fix what's wrong, then tap Ask for another look.
RemovedA moderator removed it for good. Only you and your team can see it.

Phuse says why in a note to you. If it's cleared, it comes back as it was.

Still stuck?

Email us and tell us what you were trying to do. A screenshot helps.

support@phuse.app