Reviews, messages and promotion

Answer guests' messages

  1. Help
  2. Businesses
  3. Reviews, messages and promotion

Guests message your business; your team answers as the business.

In the Phuse app

Guests can message your business from its page, or about a booking, order or reservation. Under Manage, tap Messages.

  • Everyone on the team who can reply sees these messages.
  • Guests see the business, with the first name of who wrote.
  • Block someone and they can't message your business. They aren't told.

Messages sent to your organisation, rather than a business, are on the organisation's page.

Still stuck?

Email us and tell us what you were trying to do. A screenshot helps.

support@phuse.app