Pick the smallest role that lets someone do their job. The team screen shows What each role can do.
| Role | What they can do |
|---|---|
| Manager | Runs it day to day: settings, staff, reports and everything else except ownership. |
| Host | Reservations, the waitlist, seating guests and the floor. |
| Server | Tables, guests and their orders, and taking payment at the table. |
| Cashier | Orders and taking payment at the counter. |
| Kitchen | The orders board: accepting, preparing and marking orders ready, and marking items sold out. |
| Menu editor | Menus, products, prices and sold out. |
| Bookkeeper | Reports only. |
| Door staff | Scans tickets and passes at the door. |
| Door supervisor | Scans tickets and can undo a check-in made by mistake. |
| Guide | Runs sessions: checks people in and sees who's booked. |
| Ticketing | Tickets and passes, prices, discounts and sales reports. |
Hosts, door supervisors and ticketing staff can also answer guests' messages.
Still stuck?
Email us and tell us what you were trying to do. A screenshot helps.
support@phuse.app