Reviews, messages and promotion

Reply hours and automatic replies

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Tell guests when you're around, and reply when you're not.

In the Phuse app

Under Manage, tap Message settings.

  • Reply hours: guests see when you're around. Outside these hours, the away message is sent instead.
  • Away message: what guests get outside your reply hours.
  • Automatic reply: sent when a guest writes and nobody on the team has replied in the last hour.
  • Take new messages: turn off so nobody new can start a conversation. Ones already going carry on.

Still stuck?

Email us and tell us what you were trying to do. A screenshot helps.

support@phuse.app