In the app, open the review on your page and tap Reply. On the dashboard, open the Reviews tab; tick Only ones without a reply to see what's left.
- Everyone can see your reply, under the review.
- The reviewer is told when you first answer. They aren't told about edits.
- Replies can be up to 1,000 characters.
- On the dashboard, the Reviews tab covers your business, its dishes and its menus.
Still stuck?
Email us and tell us what you were trying to do. A screenshot helps.
support@phuse.app