Ordering food

Cancelling a food order

  1. Help
  2. Guests
  3. Ordering food

You can cancel in the app while the restaurant allows it.

In the Phuse app

Each restaurant decides whether you can cancel in the app, and for how long. Some allow it for a few minutes after you order, some until they accept it, and some not at all.

  1. Open your order.
  2. If you can still cancel, you'll see Cancel order with the time left.
  3. Tap it, then confirm. The restaurant won't make it.

If the button isn't there, tap Message about this order to ask the restaurant.

Still stuck?

Email us and tell us what you were trying to do. A screenshot helps.

support@phuse.app