Messages and notifications

Messaging a business

  1. Help
  2. Guests
  3. Messages and notifications

Ask a question, or get help with a booking, order or reservation.

In the Phuse app

Tap Message on a business's page to ask them anything. Their team replies in the same conversation, in your Inbox.

For help with something you've booked, start from it, so they know what you mean:

  • On a ticket: Message the organiser.
  • On a booking: Message about this booking.
  • On an order: Message about this order.
  • On a reservation: Message about this reservation.
  • Some businesses set reply hours. Outside them you'll see Away and when they reply from.
  • You might get an Automatic reply first. Someone from the team will still answer.

Still stuck?

Email us and tell us what you were trying to do. A screenshot helps.

support@phuse.app