Paid features (reservations, food ordering, ticket sales, activity bookings, the kitchen board, the point of sale, stock and venue bookings) come in monthly plans. Each plan is for one business or venue.
- On the dashboard, open your organisation's Billing tab. In the app, go to Profile, open settings and tap Billing.
- Tap Add a plan. Choose the plan, which business or venue it's for, and who pays: the organisation or a branch (a branch gets its own card and invoices).
- Tap Continue and pay on the bank's secure page. Your card is saved for renewals. With a free trial, a small card check is taken and refunded straight away, and you're charged when the trial ends.
The features turn on as soon as you've paid or the trial starts.
Invoices and renewals
- Each renewal brings one invoice per account, with a line for each plan and GCT added. Send invoices to sets the email it goes to.
- Phuse charges your saved card on the renewal day. If that fails, it tries again on day 3 and day 7, and the plan shows Payment failed with the features still on. You can tap Pay now at any time.
- Still unpaid after that, the plan shows Paused: not paid and its features stop until you pay.
- Change card saves a new one, with a small card check that's refunded.
- Cancel keeps the plan until the end of the month you've paid for. Cancelling during a free trial ends it straight away.
Still stuck?
Email us and tell us what you were trying to do. A screenshot helps.
support@phuse.app