# Phuse

> Phuse brings events, activities, restaurants and attractions in Jamaica together in one app. Buy tickets, book passes, order food and reserve a table.

Phuse is a mobile app (iOS and Android) and website for Jamaica. Guests use it to find events, activities, restaurants and attractions; buy tickets and activity passes; order food (ahead, for pickup or at the table); and reserve tables. Businesses use it to sell tickets and passes, take orders and reservations, run the door and a bar till, and see reports, from the app or the web dashboard.

Prices are in Jamaican dollars (JMD) unless a listing says otherwise. Times are Jamaica time.

## Main pages

- [Home](https://phuse.app/): what Phuse is and how to get the app
- [Features](https://phuse.app/features): what guests can do
- [For businesses](https://phuse.app/businesses): tools for organisers, activity providers, restaurants and attractions
- [Help centre](https://phuse.app/help): how-to guides for guests and businesses
- [Terms of Service](https://phuse.app/terms)
- [Privacy Policy](https://phuse.app/privacy)

## Browse

- [Explore Jamaica](https://phuse.app/explore): a few of everything, and every town
- [Events](https://phuse.app/events): everything coming up, soonest first
- [Events this weekend](https://phuse.app/events/this-weekend)
- [Activities and tours](https://phuse.app/activities)
- [Restaurants](https://phuse.app/restaurants)
- [Attractions](https://phuse.app/attractions)
- By town: https://phuse.app/in/{town}, e.g. https://phuse.app/in/ocho-rios, or one type in a town: https://phuse.app/events/in/{town}
- By category: https://phuse.app/events/category/{category} (and the same for activities, restaurants and attractions)
- Businesses and organisers: https://phuse.app/organisers/{slug}, with everything they list

The site is also in Spanish: the same pages under https://phuse.app/es (the help centre is English only).

## Listings

Each listing has its own page with details, prices, dates, opening hours, location and ratings, plus schema.org data:

- Events: https://phuse.app/events/{slug}
- Activities: https://phuse.app/activities/{slug}
- Restaurants and other food places: https://phuse.app/restaurants/{slug}
- Attractions: https://phuse.app/attractions/{slug}
- Menus: https://phuse.app/menus/{id}, and single dishes at https://phuse.app/products/{id}
- Every listing is in the sitemap: https://phuse.app/sitemap.xml

## Help: Using Phuse

Finding things to do, tickets, ordering food, reservations and your account.

### Getting started

- [What is Phuse?](https://phuse.app/help/guests/what-is-phuse): One app for events, activities, attractions and places to eat.
- [Getting the app](https://phuse.app/help/guests/getting-the-app): Phuse is a phone app for iPhone and Android.
- [Signing in or creating an account](https://phuse.app/help/guests/sign-in): Sign in with Apple, Google or a code sent to your email. There's no separate sign-up.
- [Browsing without an account](https://phuse.app/help/guests/browse-without-account): Look around first. Phuse asks you to sign in only when you need to.
- [Choosing which country you see](https://phuse.app/help/guests/country): Phuse shows places in the country you're in. You can pick another one.
- [Changing the language](https://phuse.app/help/guests/language): The app follows your phone's language: English or Spanish.

### Finding and saving things

- [Your home screen](https://phuse.app/help/guests/home-feed): What you see on Home, and why.
- [Searching and using filters](https://phuse.app/help/guests/search-and-filters): Find events, activities, restaurants and attractions by name, day, price or distance.
- [Using the map](https://phuse.app/help/guests/map): See what's on near you, or anywhere you look.
- [Choosing your interests](https://phuse.app/help/guests/interests): Tell Phuse what you're into, so your home screen fits you.
- [Saving favourites](https://phuse.app/help/guests/favourites): Keep a list of places and events you like.
- [Following places and organisers](https://phuse.app/help/guests/following): Hear about new events, menus and passes from the places you love.
- [Making plans with friends](https://phuse.app/help/guests/plans): Put a weekend or a trip together, invite friends and sort out the days.

### Events and tickets

- [Buying tickets for an event](https://phuse.app/help/guests/buy-tickets): Choose a date and tickets, add them to your cart and check out.
- [Events with more than one date](https://phuse.app/help/guests/event-dates): Picking the right date, and tickets that are only for one date.
- [Using a discount code](https://phuse.app/help/guests/discount-codes): Enter a code in your cart to get money off tickets.
- [Finding your tickets](https://phuse.app/help/guests/your-tickets): Your tickets and bookings are on your profile.
- [Getting in at the door](https://phuse.app/help/guests/at-the-door): Show your ticket's QR code to be scanned.
- [Tickets without signal, your wallet and your calendar](https://phuse.app/help/guests/tickets-without-signal): Your tickets still open when there's no signal.
- [Sending a ticket to someone else](https://phuse.app/help/guests/transfer-ticket): Can't go? Send your ticket to a friend who has a Phuse account.
- [Accepting a ticket someone sent you](https://phuse.app/help/guests/receive-ticket): Accept the transfer in your inbox and the ticket is yours.
- [Series passes](https://phuse.app/help/guests/series-passes): One pass for every date in a series.
- [Sold out? Join the waitlist](https://phuse.app/help/guests/sold-out-waitlist): We'll tell you if places open up.
- [RSVPs, registrations and free events](https://phuse.app/help/guests/rsvp-and-register): Let the host know you're coming, register, or ask to join.
- [Cancelled events and refunds](https://phuse.app/help/guests/cancelled-events): What happens if an event or date is cancelled, and how refunds work.

### Activities and attractions

- [Booking an activity](https://phuse.app/help/guests/book-activity): Pick a date and a time slot, choose your tickets and book.
- [Buying a pass for an attraction](https://phuse.app/help/guests/attraction-passes): Some places, like paid beaches, sell entry in the app.
- [Visiting attractions](https://phuse.app/help/guests/visiting-attractions): Opening times, facilities, and what's on at a place.

### Ordering food

- [Looking at menus](https://phuse.app/help/guests/browse-menus): See what a restaurant serves, and when.
- [Ordering food](https://phuse.app/help/guests/order-food): Add items to your cart, choose how you want it and place your order.
- [Ordering from your table](https://phuse.app/help/guests/order-at-table): Scan the QR code on your table to order without waiting.
- [Ordering ahead for pickup](https://phuse.app/help/guests/pickup-later): Order now and choose a time to collect it.
- [Tracking your order](https://phuse.app/help/guests/track-order): See when the restaurant accepts, makes and finishes your food.
- [Cancelling a food order](https://phuse.app/help/guests/cancel-order): You can cancel in the app while the restaurant allows it.
- [Paying for food, tips and service charges](https://phuse.app/help/guests/pay-for-food): When you pay depends on the restaurant. Your bill shows everything.

### Table reservations

- [Reserving a table](https://phuse.app/help/guests/reserve-table): Pick a party size, date and time, and the restaurant confirms.
- [Changing a reservation](https://phuse.app/help/guests/change-reservation): Move it to another date or time, or change how many are coming.
- [Cancelling a reservation](https://phuse.app/help/guests/cancel-reservation): Cancel in the app up to the restaurant's cut-off.

### Reviews

- [Writing a review](https://phuse.app/help/guests/write-review): Rate a place and say what it was like.
- [Replies and deleting your review](https://phuse.app/help/guests/review-replies): Businesses can answer your review. You can delete it any time.

### Messages and notifications

- [Messaging a business](https://phuse.app/help/guests/message-business): Ask a question, or get help with a booking, order or reservation.
- [Messaging people and managing conversations](https://phuse.app/help/guests/message-people): Message someone from their profile, share things, and keep your inbox tidy.
- [Choosing your notifications](https://phuse.app/help/guests/notifications): Pick which push notifications you get on your phone.

### Your account

- [Editing your profile](https://phuse.app/help/guests/edit-profile): Change your name, photo, bio and links.
- [Making your account private](https://phuse.app/help/guests/private-account): Keep your profile to yourself.
- [Blocking someone](https://phuse.app/help/guests/blocking): Stop someone from messaging you. They aren't told.
- [Deleting your account](https://phuse.app/help/guests/delete-account): Remove your account and personal details for good.

### Safety and support

- [Reporting something](https://phuse.app/help/guests/report): Tell us about a business, review, photo, message or person that breaks the rules.
- [Contacting Phuse support](https://phuse.app/help/guests/contact-support): Who to ask, and how to reach us.

### Payments

- [Paying on Phuse](https://phuse.app/help/guests/paying): How paying for tickets, passes and food works.
- [Seeing what you paid](https://phuse.app/help/guests/booking-details): Each booking shows its tickets, discounts and total.

## Help: Phuse for businesses

Listings, tickets, menus and ordering, the door, your team, reports and money.

### Getting started

- [What kinds of business can I run on Phuse?](https://phuse.app/help/businesses/what-you-can-run): Events, activities, restaurants and bars, and attractions, each with its own tools.
- [Put your business on Phuse](https://phuse.app/help/businesses/create-a-business): Create an event, activity, restaurant or attraction from the app or the dashboard.
- [Find your tools in the app](https://phuse.app/help/businesses/find-your-tools): The gear menu has what you use every day; Manage has everything else.
- [The dashboard on your computer](https://phuse.app/help/businesses/web-dashboard): Reports, money, menus, products, dates, tables, listings and reviews at phuse.app/business.
- [Organisations and branches](https://phuse.app/help/businesses/organisations-and-branches): How Phuse groups the businesses you run, and when to add branches.
- [Get the verified badge](https://phuse.app/help/businesses/get-verified): Show guests that Phuse has checked you're a real business.

### Your listing

- [Change your name, description or address](https://phuse.app/help/businesses/edit-your-listing): Keep your listing's details up to date.
- [Add a cover photo and gallery](https://phuse.app/help/businesses/photos-and-gallery): The cover image and the photos and videos on your page.
- [Close for a while](https://phuse.app/help/businesses/close-temporarily): Close for a holiday or repairs without changing your weekly hours.
- [Show up on an attraction's or restaurant's page](https://phuse.app/help/businesses/list-at-an-attraction): Link your business to the beach, park or bar it's at.
- [Cancel an event or activity](https://phuse.app/help/businesses/cancel-an-event-or-activity): Stop it for good, and what happens to dates that have sales.

### Events and tickets

- [Add dates to an event](https://phuse.app/help/businesses/add-event-dates): One-off dates, or a schedule that repeats.
- [Cancel or move a date](https://phuse.app/help/businesses/cancel-or-move-a-date): Change one date's time or call it off, and what happens to its bookings.
- [Create tickets and passes](https://phuse.app/help/businesses/create-tickets): Price, how many per date, when they're on sale and when doors open.
- [Bundles, free tickets and more](https://phuse.app/help/businesses/ticket-extras): Bundles, complimentary passes, tickets for one date, and prices in other currencies.
- [Set up discounts and codes](https://phuse.app/help/businesses/set-up-discounts): Money off, percentage off, or buy some get some free, with or without a code.
- [Free entry, RSVPs and registration](https://phuse.app/help/businesses/free-entry-rsvp-registration): Run a free event, know who's coming, or ask people to register.
- [Build a registration form](https://phuse.app/help/businesses/build-a-registration-form): Ask the questions you need, from a waiver to a T-shirt size.
- [See who's coming](https://phuse.app/help/businesses/guest-list): The guest list for RSVPs and registrations, and approving requests.
- [Series and food vendors at your event](https://phuse.app/help/businesses/event-series-and-vendors): Invite events into your series, or restaurants to sell at your event.

### Activities and attractions

- [Set up activity sessions](https://phuse.app/help/businesses/activity-sessions): Session times, group sizes and when bookings close.
- [Close an activity for some days](https://phuse.app/help/businesses/close-activity-days): Take days off, and what happens to sessions already booked.
- [Manage an attraction you look after](https://phuse.app/help/businesses/manage-an-attraction): Ask to manage a beach, park or landmark that's already on Phuse.
- [Sell entry passes for an attraction](https://phuse.app/help/businesses/sell-attraction-passes): Day passes and family passes for a paid beach, park or house.
- [Approve businesses at your attraction](https://phuse.app/help/businesses/approve-places-at-your-attraction): Decide which restaurants, events and activities are listed at your place.

### At the door

- [Check guests in](https://phuse.app/help/businesses/check-in-guests): Scan tickets and passes at the door with your phone.
- [Check in without signal](https://phuse.app/help/businesses/check-in-offline): Download the guest list first, and keep scanning when the signal drops.
- [Undo a check-in made by mistake](https://phuse.app/help/businesses/undo-a-check-in): Let a ticket or reservation check in again.

### Menus

- [Create a menu](https://phuse.app/help/businesses/create-a-menu): Menus, sections, dishes, prices and when the menu is served.
- [Import a menu from a spreadsheet](https://phuse.app/help/businesses/import-a-menu): Fill in our template in Excel or Google Sheets and upload it to make a whole menu at once.
- [Add products, sizes and options](https://phuse.app/help/businesses/products-and-options): Sizes, sides, sauces, extras and combos.
- [Mark dishes sold out](https://phuse.app/help/businesses/mark-sold-out): Switch off what's run out during service.
- [Sell food and drink at an event](https://phuse.app/help/businesses/menus-for-events): Menus for your own event, or for one you're a vendor at.

### Orders and tables

- [Set up ordering, tax and tips](https://phuse.app/help/businesses/ordering-and-tax): Tax, service charge, tips, when guests pay, and how you handle orders.
- [Handle orders on the kitchen board](https://phuse.app/help/businesses/take-orders-kitchen-board): Accept, prepare and mark orders ready.
- [Set up tables and QR codes](https://phuse.app/help/businesses/tables-and-qr-codes): Tables, zones, combinations and the QR codes guests scan to order.
- [Seat guests and close tables](https://phuse.app/help/businesses/run-the-floor): See every table at a glance, seat parties, move them and settle up.
- [Take pickup and pre-orders](https://phuse.app/help/businesses/pickup-and-pre-orders): Let guests order ahead and choose a time to collect.

### Reservations

- [Set up reservations](https://phuse.app/help/businesses/reservation-settings): How far ahead guests can book, notice, table times and no-shows.
- [Book a table for a guest](https://phuse.app/help/businesses/take-a-reservation): For guests who call or walk up.
- [Confirm, check in and manage bookings](https://phuse.app/help/businesses/handle-reservations): Your reservations list, and notes on regular guests.
- [Block out holidays and private events](https://phuse.app/help/businesses/reservation-closures): Stop bookings for a day or a few hours.
- [Keep a waitlist for walk-ins](https://phuse.app/help/businesses/walk-in-waitlist): Note who's waiting, quote a wait, and seat them when a table fits.

### Running a bar

- [Record walk-up sales on the bar till](https://phuse.app/help/businesses/bar-till): Ring up drinks paid in cash or by card, even with no signal.
- [Count your stock](https://phuse.app/help/businesses/count-stock): Set what you have, add deliveries, and see what's gone missing.

### Team and organisation

- [Invite your team](https://phuse.app/help/businesses/invite-your-team): Give staff access to one business, a branch or the whole organisation.
- [Team roles](https://phuse.app/help/businesses/team-roles): What each role can do.
- [Hand over ownership](https://phuse.app/help/businesses/hand-over-ownership): Make someone else the owner of a business or organisation.
- [See who changed what](https://phuse.app/help/businesses/activity-log): The activity log for a business or organisation.

### Money and fees

- [Choose who pays Phuse's fee](https://phuse.app/help/businesses/who-pays-the-fee): Absorb the fee, add it for guests, or split it.
- [How you get paid](https://phuse.app/help/businesses/how-you-get-paid): Card payments go to Phuse first, then Phuse pays you what you've earned.
- [Add your bank details](https://phuse.app/help/businesses/bank-details): Where Phuse sends your earnings. Only the owner can set them.

### Analytics and reports

- [See how your page is doing](https://phuse.app/help/businesses/analytics): Views, where people found you, sales, check-ins and reviews.
- [Restaurant reports and cash-up](https://phuse.app/help/businesses/restaurant-reports): Sales, payments, cash-up by staff, best sellers and covers.
- [Ticket sales and exports](https://phuse.app/help/businesses/ticket-sales-report): Tickets sold, money in, check-ins, and spreadsheets of sales and guests.

### Reviews, messages and promotion

- [Reply to reviews](https://phuse.app/help/businesses/reply-to-reviews): Answer guests publicly, from the app or the dashboard.
- [Answer guests' messages](https://phuse.app/help/businesses/answer-messages): Guests message your business; your team answers as the business.
- [Reply hours and automatic replies](https://phuse.app/help/businesses/message-settings): Tell guests when you're around, and reply when you're not.
- [Promote your business in the app](https://phuse.app/help/businesses/promote-your-business): Book a featured spot on the days you choose.
- [When your business is reported](https://phuse.app/help/businesses/when-something-is-reported): What happens when guests report your page, a photo or a review reply.

## Optional

- [Every help article in full](https://phuse.app/llms-full.txt)

## Contact

Support: support@phuse.app